Written quotations will be provided by email, together with a confirmation listing details of the task and any specific requirements. This quotation is given following details supplied by the client. If those details were erroneous or misleading, a new quotation will be submitted should it be necessary, based on the actual work in hand.
If the client’s original requirements change, we reserve the right, after suitable consultation, to amend the original estimate/quotation.
We reserve the right to claim late payment and interest charges under“The Late Payment of Commercial debts (Interest) Act 1998 as supplemented and amended by the Commercial Debt Regulations 2002”.
Invoices that remain unpaid get passed to our debt collection agency and are subject to a 20% surcharge plus VAT. Any further charges incurred from recovering the debt are borne by the client.
If a cheque is refused by the Bank the client will be responsible for all Bank charges resulting from the returned cheque.
An invoice will be submitted with the completed work. Terms are strictly 7 days from the date of the invoice for transcription of focus groups/research interviews/conferences and one off assignments
For clients who use our services on a weekly/daily basis we will issue an invoice on the 30th of each month and terms are strictly 7 days from the date of the invoice
Please note - final proof reading of all work supplied by Typing Solutions is the responsibility of the client. If errors are found in the work, they will be rectified free of charge, but they must be notified within 48 hours of receipt of completed work, or within 14 days for work of more than 3,000 words.
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